QA Manager
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‍At Cloverleaf AI, we believe in efficiently building high quality products for our customers. We take great pride in our work and the trust our customers put in us. Having said that, we also believe in people over purpose; we do not expect our employees to be passionate about government, but we do expect them to fully buy into the culture we're building and the path we're on. A path that will be determined in no small part by every employee we bring onto the team.
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Qualifications
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- Bachelor’s Degree
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- 3-5 years QA experience
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- Computer skills; ability to learn new systems quickly
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- Proficiency in Microsoft Office applications, especially MS Word and Excel
- Excellent oral and written communication skills
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- Detail-oriented
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- Demonstrated skills in coaching, mentoring, training
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- Ability to work in a fast-paced environment
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- Exceptional motivational and interpersonal skills
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Responsibilities
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- In this role, you will lead the overall strategy and execution of Cloverleaf’s quality assurance program to ensure a high standard of quality and reliability for our customers
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- Our team is empowered to go to bat for the customer, and know when to question the norm to make sure our customers have an amazing experience
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- Attend and contribute to both internal and client calibration sessions
Help write and maintain the knowledge base in ZenDesk to ensure user facing documentation is accurate and complete
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- Understand data science vision in order to help train models and interpret data
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- Maintain documentation related to core data requirements for the product
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- Any other duties and responsibilities assigned by management of the company
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- Must have high endurance for testing new products as well as driving improvement in customer success



Compensation
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$80-120k (DOE)
Participation in Cloverleaf's Employee Stock Option Plan
Unlimited PTO
Bi-annual company gatherings (all expenses paid)
Health insurance, short term disability